Unhappy Kitty – Jaguar Check Engine Light On – Bringing Back The Purr!

The Unhappy Kitty - Jaguar Check Engine Light On This is a great study of dedication, and a solid illustration that logical thinking, some "detective work", and understanding of how automotive systems actually work, make all the difference in service outcomes. In other words, "knowing", rather than just "parts changing". It's also a cautionary tale that "scanning the computer" and use of fault codes, does not fix cars, it may or may not give an indication of the area in which to investigate, but unless there is true knowledge of how the system operates, it can lead to unnecessary work and parts replacement. [...]

By | September 28th, 2018|Case Studies|Comments Off on Unhappy Kitty – Jaguar Check Engine Light On – Bringing Back The Purr!

Good News – Mercedes SBC – Sensotronic Brake System Recall – Extended To 25 Years!

Good News Good news for those who own a 2003 to 2012 Mercedes equipped with the troublesome SBC brake system. The original 10 year recall warranty extension, has been extended again, this time to an unprecedented 25 years, with unlimited milage!  If you reference the attached images, you'll find that Mercedes has done the right thing, and not only extended the warranty, but also agreed to reimburse for previous repairs! Kudos to the good folks at Mercedes HQ who have taken this course, it's not only right for the customers, but also right for the company. Read on for more [...]

By | September 24th, 2018|Case Studies|Comments Off on Good News – Mercedes SBC – Sensotronic Brake System Recall – Extended To 25 Years!